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Lost & Found 

If you find something at any of the parties please turn it in to the Box Office at the entrance. If you’ve lost something, please check at the Box Office if anyone has turned it in.


If the event has already ended please text or send a WhatsApp message with all your details and a description of what you lost to 786-445-0580 and we will let you know if it has been found. This number cannot receive phone calls, only text messages. 

Tickets & Passes 

Wristbands must be collected at the Welcome Center, located at the Royal Palm Hotel on Miami Beach at 1545 Collins Ave, Miami Beach. You will need to show Government Issued ID as well as the credit card used to purchase your pass.

The Welcome Center is open during the following hours:


Friday November 29th from 12pm - 8pm

Saturday November 30th from 12pm to 3pm.

If you arrive on Friday night after the Welcome Center has closed, go to Will-Call at the party and you will be admitted to the event, but will still need to collect your Wristband at the Welcome Center the following day. 24HR Passes can also be collected at the Beach Party but be prepared o wait if you choose this option. The Festival Pass is personal and non-transferable.


You will be given a wristband that you must wear at all times during the festival. If the wristband is damaged by being removed, it will be invalidated, and you will need to purchase a new one.


The organizer reserves the right to invalidate the Festival Pass and prohibit entry to anyone behaving inappropriately at a party, or engaging in illegal activity. 

Health Concerns 

For the safety of our guests and staff, everyone attending URGE Miami Thanksgiving Festival is encouraged to be vaccinated against both COVID and Monkeypox. If you are not feeling well or believe you have been exposed to either in the days leading up to the festival, please do not attend any of the events. 

Paying for Drinks 

For nighttime events as well as General Admission ticket holders to the Beach Party, our terminals all accept Apple Pay and Google Pay and we also accept chip enabled credit cards. 

Phone Theft

Pickpocketing, especially of phones, has become a major problem at crowded events in Miami. Please be careful and keep your phone secured at all times. If you see something suspicious, please report it immediately.

Consent to Photography 

Unless written communication is submitted to the organizer, attendees give their consent to appear in images taken during the events, for subsequent promotional use by Urge Thanksgiving Festival. 

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